User Assistance

User assistance refers to support or guidance provided to help individuals effectively use products, services, or systems. It includes instructions, troubleshooting, or resources designed to clarify how something works, resolve issues, or improve the user experience. The goal is to ensure users can accomplish their tasks efficiently and confidently, whether through manuals, help centers, customer service, or in-product help features. User assistance aims to make technology accessible and reduce frustration by offering clear, relevant, and timely support tailored to the user’s needs.