User Agencies

User agencies are organizations or groups that represent individuals who use services provided by government or private institutions, such as health, welfare, or social services. They advocate for the needs, rights, and interests of these users, ensuring their voices are heard in decision-making processes. Essentially, user agencies act as a bridge between service users and providers, helping to improve service quality, accessibility, and responsiveness. They play a key role in promoting user-centered approaches, empowering individuals, and influencing policies to better meet the needs of those they represent.