Universal Service Obligation (USO)

Universal Service Obligation (USO) is a policy requirement that ensures essential services—like telecommunications, electricity, or postal services—are accessible and affordable to all citizens, regardless of their location or economic status. It aims to promote equal access, especially for underserved or remote areas, by obligating service providers to extend their offerings beyond profitable urban centers. USO helps to reduce social and economic disparities, fostering inclusion and connectivity within society. Essentially, it balances commercial interests with the public good, ensuring that vital services are available to everyone as a fundamental right.