United Airlines Flight 3411 Incident

The United Airlines Flight 3411 incident occurred in April 2017 when airline security needed to free up seats for crew members. They randomly selected four passengers, including Dr. David Dao, for removal. Dao refused, citing he had patients expecting him. Security forcibly dragged him off the plane, causing injuries and widespread public outrage. The incident highlighted issues with airline overselling and protocols for removing passengers, leading to changes in policies and increased scrutiny of airline customer treatment.