Tylenol crisis

The Tylenol Crisis refers to a major public health scare in 1982 when seven people in Chicago died after taking cyanide-laced Extra-Strength Tylenol capsules. The incident caused panic and led to widespread recall of the product. Johnson & Johnson, the manufacturer, took immediate action to protect consumers, cooperating with authorities and introducing tamper-resistant packaging. This crisis highlighted the importance of product safety and transparency, ultimately resulting in stricter regulations for food and drug packaging in the U.S. The swift and responsible response by Johnson & Johnson is often cited as a case study in crisis management.