two-way communication

Two-way communication is a process where information is exchanged between two parties, such as people or devices, in both directions. Unlike one-way communication—where only one side sends a message—two-way communication involves both parties actively sharing and receiving information, allowing for clarification, feedback, and a better understanding. This dynamic interaction helps ensure that messages are understood correctly and that both sides can respond appropriately. Examples include conversations, phone calls, and online chats, where there’s an ongoing exchange rather than a simple one-way message.