Treatment of Claimants

Treatment of claimants refers to how individuals who file claims—such as for insurance, compensation, or benefits—are managed and processed. It involves evaluating their claims fairly and efficiently, communicating clearly about steps and decisions, and ensuring they receive what they are entitled to under the applicable rules. The goal is to handle each claimant with respect, transparency, and impartiality, making sure their concerns are addressed and their rights protected throughout the process.