training and support systems

Training and support systems are structured methods organizations use to equip individuals with the knowledge and skills they need to perform their roles effectively. Training involves organized learning activities, such as workshops, courses, or online modules, to build understanding and competence. Support systems provide ongoing assistance, resources, and guidance—like help desks, mentorship, or knowledge bases—to address questions or challenges as they arise. Together, they ensure employees can adapt to new tasks, improve performance, and stay confident in their work, fostering a productive and adaptable workforce.