Train operating company

A Train Operating Company (TOC) is a business responsible for running passenger train services on specific routes. They manage the scheduling, staffing, and maintenance of trains, ensuring passengers have reliable transportation. TOCs often operate under a government franchise or contract, and their services include ticket sales and customer support. They work in partnership with infrastructure owners who maintain the tracks and stations. Essentially, a TOC provides the day-to-day operation of train services, making travel convenient and efficient for commuters and travelers.