
Total Quality Management (TQM) in education
Total Quality Management (TQM) in education is a approach focused on continuous improvement of teaching, learning, and administration processes. It involves all staff working together to meet students’ needs effectively, using feedback and data to identify areas for enhancement. TQM promotes a culture of quality where everyone’s contribution matters, aiming for higher academic achievement, better student satisfaction, and efficient operation. The goal is to consistently improve educational outcomes and create a positive environment where all students can succeed.