Total Quality Management in Healthcare

Total Quality Management (TQM) in healthcare is a systematic approach focused on continuously improving the quality of care and services. It involves everyone in the organization — from doctors and nurses to administrative staff — working together to identify and fix issues, reduce errors, and enhance patient safety and satisfaction. TQM emphasizes ongoing improvement, data-driven decisions, and patient-centered care to ensure that healthcare services meet high standards consistently. Ultimately, it aims to provide better health outcomes and a safer, more efficient experience for patients.