TKI (Thomas-Kilmann Instrument)

The Thomas-Kilmann Instrument (TKI) is a tool used to understand how people handle conflicts. It identifies five ways—competing, collaborating, compromising, avoiding, and accommodating—that individuals might use to resolve disagreements. By recognizing these styles, people can better manage conflicts, choose the most effective approach for each situation, and improve communication and relationships. The TKI helps individuals and teams understand their default conflict responses and develop strategies to achieve positive outcomes.