Thomas Kilman

The Thomas-Kilmann Conflict Mode Instrument (TKI) is a tool used to assess how individuals handle conflict. It identifies five styles of conflict resolution: competing, accommodating, avoiding, collaborating, and compromising. Each style reflects a person's approach to assertiveness and cooperation. For example, "competing" is assertive and uncooperative, while "collaborating" is both assertive and cooperative. Understanding these styles can help people navigate disagreements more effectively, improve communication, and foster better relationships in personal and professional settings. The TKI is widely used in organizational development and conflict resolution training.