the "Three-Step" Crisis Management Model

The "Three-Step" Crisis Management Model provides a structured approach to handling emergencies effectively. It involves: 1. **Preparedness:** Planning ahead by identifying potential risks, creating response plans, and training staff to respond calmly and efficiently. 2. **Response:** Taking immediate action during a crisis by executing the plans, communicating clearly, and controlling the situation to minimize damage. 3. **Recovery:** Restoring normal operations, analyzing what happened, and improving systems to better handle future crises. This model helps organizations respond systematically, reducing chaos and benefiting from lessons learned.