The Thomas-Kilmann Conflict Mode Instrument

The Thomas-Kilmann Conflict Mode Instrument (TKI) is a tool that helps individuals understand how they typically handle disagreements. It identifies five main conflict styles based on two factors: assertiveness (how much you try to fulfill your own concerns) and cooperativeness (how much you consider others’ concerns). These styles are competing, collaborating, compromising, avoiding, and accommodating. Recognizing your default style allows you to choose the most effective approach for specific situations, improving communication, reducing stress, and fostering better relationships in both personal and professional settings.