The Taxpayer Advocate

The Taxpayer Advocate is an independent office within the IRS that helps taxpayers resolve problems they encounter with the agency. Its goal is to ensure taxpayers’ rights are protected and to improve IRS processes. When someone faces issues like delays, errors, or unfair treatment, the Advocate steps in to provide assistance, clarify rights, and suggest solutions. They do not handle routine tax questions but focus on cases where procedures haven’t been effective or fair, acting as a voice for taxpayers to ensure their concerns are addressed efficiently and fairly within the tax system.