The Public Value Scorecard

The Public Value Scorecard is a tool used by government agencies or organizations to measure how well they are serving the public interest. It assesses performance across key areas like service quality, efficiency, stakeholder satisfaction, and community impact. By tracking these factors, organizations can identify strengths and areas for improvement, ensuring their work creates genuine value for society. Essentially, it helps organizations stay focused on their core mission of benefiting the public, and provides clear, measurable insights into their effectiveness and accountability.