The Prisons and Probation Ombudsman

The Prisons and Probation Ombudsman is an independent organization that investigates complaints and concerns related to adult prisons, young offender institutions, and probation services in England and Wales. They review cases where individuals believe they have been treated unfairly, injured, or experienced issues within the justice system. Their goal is to ensure accountability, improve safety, and uphold standards by conducting impartial investigations, identifying lessons learned, and recommending improvements to prevent future problems. They serve as a fair and transparent guardian for the rights and well-being of those in custody or under supervision.