The Preferential Patient and Family Experience (PPFE)

The Preferential Patient and Family Experience (PPFE) focuses on tailoring healthcare to meet the specific needs and preferences of patients and their families. It emphasizes respectful communication, shared decision-making, and personalized care that considers individual values, cultural backgrounds, and circumstances. By involving patients and families actively in care plans, PPFE aims to improve satisfaction, trust, and overall health outcomes. It recognizes that effective healthcare goes beyond treating illness—it includes understanding the unique experiences and preferences of each person to create a supportive, compassionate environment.