The Politeness Theory

Politeness Theory explains how people communicate with consideration for others, aiming to maintain mutual respect and minimize conflict. It suggests that when we speak, we often use polite strategies—such as using greetings, softening requests, or showing appreciation—to protect each other's "face" or self-esteem. We balance sincere messages with politeness to avoid causing embarrassment or discomfort. Essentially, the theory highlights that politeness helps facilitate smooth social interactions by acknowledging others' dignity, even when discussing sensitive topics or making requests.