The Peter Principle: Why Things Always Go Wrong (book)

"The Peter Principle: Why Things Always Go Wrong" by Dr. Laurence J. Peter explores the idea that in hierarchical organizations, employees tend to be promoted based on their performance in their current role rather than their ability to excel in the new position. Over time, this leads to people reaching their level of incompetence, causing inefficiency and failures within the organization. The book highlights how such system dynamics can result in organizational decline, emphasizing the importance of suitable promotion criteria and management practices to prevent these issues and improve overall effectiveness.