The Pensions Ombudsman

The Pensions Ombudsman is an independent body that helps resolve disputes between individuals and pension schemes or providers. If you believe your pension rights have been misunderstood, unfairly managed, or mishandled, you can request their assistance. They investigate complaints fairly, considering relevant laws and regulations, and can recommend solutions or require actions to correct issues. Their goal is to ensure pension schemes are operated correctly and that members' rights are protected, providing a neutral, expert review when disagreements arise over pension matters.