The Patient's Charter

The Patient’s Charter is a set of principles that guarantees patients respectful, fair, and timely healthcare. It outlines the rights to access quality medical services, clear information about conditions and treatments, privacy, and the choice of healthcare providers. It also commits healthcare providers to maintain high standards, listen to patients’ concerns, and involve them in decisions about their care. Essentially, the Charter aims to ensure patients are treated with dignity and receive effective, transparent, and accountable healthcare services.