The Oliver Wight Classes

The Oliver Wight Classes are a set of standards used by organizations to assess and improve their business processes, particularly in areas like supply chain and manufacturing. They categorize companies into different levels—ranging from basic to world-class performance—based on how effectively they plan, execute, and manage operations. Progressing through these levels involves implementing best practices, fostering collaboration, and continuous improvement. The goal is to achieve higher efficiency, better forecasting, and greater customer satisfaction by following these structured approaches.