The New Public Service

The New Public Service is an approach to government that emphasizes serving the public interest collaboratively rather than merely managing rules or following rigid procedures. It focuses on engaging citizens in decision-making, transparency, and responsiveness to community needs. Instead of viewing government as the all-knowing authority, it sees public servants as facilitators of democratic participation, aiming to address complex social issues through cooperation and open dialogue. This approach values ethical service, accountability, and building trust between government and the people it serves.