The New Public Management

The New Public Management (NPM) is an approach to running government organizations that emphasizes efficiency, performance, and results similar to private sector practices. It encourages public agencies to adopt management techniques like measuring outcomes, focusing on customer needs, and utilizing competitive sourcing. The aim is to improve service quality, reduce costs, and make government more accountable and responsive. NPM shifts the mindset from traditional bureaucratic procedures to a more flexible, market-oriented approach, fostering innovation and effectiveness in delivering public services.