The National Performance Review

The National Performance Review (NPR), launched in 1993, was an initiative by the U.S. government aimed at making federal agencies more efficient, effective, and customer-focused. It involved evaluating how government services are delivered, identifying areas for improvement, and implementing reforms to streamline processes, reduce costs, and improve service quality. The goal was to modernize government operations, foster accountability, and better meet the needs of the public through innovative management practices and increased transparency.