the Mediation and Conflict Resolution Office (MACRO)

The Mediation and Conflict Resolution Office (MACRO) is a government agency dedicated to helping resolve disagreements and disputes outside of courts. It provides neutral mediation services to parties involved in conflicts, whether about government issues, community concerns, or legal matters. MACRO aims to promote peaceful, fair, and efficient solutions through dialogue and negotiation, fostering cooperation and understanding. By doing so, it helps reduce court workloads and encourages amicable resolutions, ultimately contributing to a more harmonious society.