The Legal Ombudsman

The Legal Ombudsman is an independent organization that helps resolve complaints about lawyers and legal services in England and Wales. If you’re unhappy with how your solicitor or legal service provider handled your case, you can contact the Ombudsman for a free and fair investigation. They aim to resolve disputes amicably, either by mediating between you and the lawyer or, if necessary, making a formal decision. Their goal is to ensure legal professionals maintain high standards and to protect consumers from poor service.