The Just Culture Framework

The Just Culture Framework is a way organizations approach mistakes by balancing accountability with learning. It recognizes that human errors can happen, often due to system flaws or pressures, and aims to address these without unfairly blaming individuals. Instead, it encourages open communication, assessing whether actions were reckless or accidental, and focuses on improving processes to prevent future issues. This approach promotes a safe environment where people feel responsible but are also supported in reporting errors, fostering continuous improvement and trust rather than fear of punishment.