The Joint Cognitive Systems Approach

The Joint Cognitive Systems (JCS) approach views complex work environments as collaborative systems where humans and technology work together to achieve common goals. It emphasizes understanding how people and tools, like computers or machines, interact, share information, and coordinate their actions. By analyzing these interactions, the JCS approach aims to improve safety, efficiency, and decision-making, especially in high-stakes settings like healthcare, aviation, or manufacturing. Essentially, it recognizes that success depends on optimizing the combined performance of people and technology as a unified, adaptive system.