The Human Factor Theory

The Human Factor Theory emphasizes that human elements—such as judgment, motivation, communication, and behavior—are central to understanding organizational performance and safety. It recognizes that people’s actions, decision-making, and interactions significantly influence outcomes, both positively and negatively. Instead of blaming individuals for errors, this theory suggests identifying and improving underlying factors like work environment, training, and systems to enhance overall effectiveness and reduce mistakes. It highlights that human nature and limitations must be considered in designing processes, fostering accountability, and creating safer, more efficient workplaces.