The Five D’s Model of Patient Experience

The Five D’s Model of Patient Experience highlights five key areas that influence how patients perceive their healthcare: 1. **Description** – Clear communication about symptoms and issues. 2. **Dignity** – Respect for the patient's privacy and feelings. 3. **Determinants** – Factors like symptoms and personal beliefs affecting care. 4. **Discharge** – The process of leaving care, including instructions and support. 5. **Dynamics** – The ongoing relationship and interactions between patient and healthcare providers. Together, these elements shape a patient’s overall experience, emphasizing respectful, effective, and personalized care.