The European Foundation for Quality Management (EFQM)

The European Foundation for Quality Management (EFQM) is a nonprofit organization that provides a framework for organizations to improve their performance and achieve excellence. It offers models, tools, and criteria to help companies and institutions assess their strengths and areas for improvement across factors like leadership, strategy, customer focus, and processes. By using EFQM’s principles, organizations can better meet stakeholder needs, enhance innovation, and sustain long-term success. Essentially, EFQM guides organizations toward continuous improvement and operational excellence through a structured, holistic approach.