The Consumer Rights Act (UK)

The Consumer Rights Act 2015 is a UK law that protects consumers when they buy goods and services. It ensures that products are of satisfactory quality, fit for purpose, and as described. If something is faulty or not delivered as promised, consumers have the right to ask for a repair, replacement, or refund. The Act also covers digital content and services, ensuring they meet certain standards. Overall, it aims to give consumers fair treatment and clear rights when purchasing products or services, promoting confidence in the marketplace.