The Competency Model Handbook

The Competency Model Handbook is a guiding resource that outlines the key skills, knowledge, and behaviors needed for various jobs within an organization. It helps employers define what employees should be capable of to perform effectively and supports career development, training, and hiring processes. By clearly identifying these competencies, organizations can improve employee performance, align roles with business goals, and foster a skilled, adaptable workforce. Essentially, it’s a blueprint for understanding what makes employees successful in their roles and how to develop those capabilities.