The Claims Handbook

The Claims Handbook is a comprehensive guide that outlines the procedures and policies for handling insurance claims. It provides instructions on how to report a claim, what information is needed, the steps for processing and evaluating claims, and the rights and responsibilities of all parties involved. Its goal is to ensure a clear, consistent, and fair process, helping both claimants and representatives understand how claims are managed from start to finish. Essentially, it serves as a reference to ensure claims are handled transparently and efficiently.