The BII (British Institute of Innkeeping)

The British Institute of Innkeeping (BII) is a professional organization dedicated to supporting and representing individuals and businesses in the hospitality industry, particularly pubs, bars, and inns. It offers training, certification, and resources to help professionals develop skills, uphold standards, and enhance the quality of service and operations. Through its work, the BII aims to promote best practices, professionalism, and integrity within the industry, ultimately benefiting both industry workers and customers. It also acts as an advocate, influencing industry regulations and policies to support sustainable and responsible hospitality practices.