the Baldrige Criteria for Performance Excellence

The Baldrige Criteria for Performance Excellence is a framework that organizations use to evaluate and improve their overall effectiveness. It focuses on key areas such as leadership, strategic planning, customer engagement, workforce development, process management, and results. By assessing these areas, organizations can identify strengths, address weaknesses, and foster a culture of continuous improvement. The goal is to deliver better value to customers, employees, and stakeholders, ensuring sustainable success through systematic, goal-oriented practices.