telephone helpline

A telephone helpline is a service where trained staff or volunteers provide support, guidance, or information over the phone. It offers immediate help to people facing issues such as emotional distress, health concerns, or practical problems. The goal is to offer reassurance, advice, or resources to assist individuals in navigating their challenges. Helplines are often confidential and available around the clock, making them accessible for those in need of quick, professional assistance without requiring an in-person visit.