Telecommunications Relay Service (TRS)

Telecommunications Relay Service (TRS) is a system that enables people with hearing or speech disabilities to communicate over the phone with others who do not have such impairments. It works by connecting the caller with a trained relay operator through a specialized device or service. The relay operator acts as an intermediary, converting spoken words to text or sign language for the listener, and vice versa. TRS ensures that everyone has equal access to phone communication, promoting independence and inclusion for individuals with disabilities. It is typically available 24/7 and is free or low-cost to users.