Taxpayer Assistance Program

The Taxpayer Assistance Program (TAP) is a service provided by the IRS to help individuals who face barriers in understanding or fulfilling their tax responsibilities. It offers in-person, phone, or online support from trained volunteers and IRS representatives to assist with tax questions, filing, and resolving issues. TAP aims to ensure that all taxpayers, especially those with limited means, language barriers, or special needs, can accurately and confidently comply with tax laws and access available benefits. The program emphasizes personalized guidance to promote compliance and reduce errors in tax filings.