Support Ticket System

A Support Ticket System is a tool businesses use to manage customer inquiries and issues efficiently. When someone has a problem or question, they submit a “ticket,” which is a record of their concern. This system helps organize, prioritize, and track each request, ensuring it gets addressed by the right team. It enables clear communication between the customer and the support team, providing updates and solutions systematically. Overall, it streamlines customer service, making sure issues are resolved in a timely and organized manner.