support processes

Support processes are the tasks and activities that help a company operate smoothly behind the scenes. They include functions like IT support, human resources, customer service, and maintenance, which assist core operations but don't directly produce the main product or service. These processes ensure employees have what they need, problems are resolved quickly, and the organization runs efficiently. Essentially, support processes provide the necessary infrastructure and assistance that enable the primary activities to function effectively, helping the business deliver value to its customers.