support function

A support function is a department within an organization that provides essential services to help the core business operate smoothly, without directly producing the main product or service. Examples include human resources, IT, finance, and administrative support. These functions enable the primary departments—like sales, manufacturing, or customer service—to focus on their specific goals by handling tasks such as payroll, technology, budgeting, and employee management. Essentially, support functions supply the necessary infrastructure and assistance that allow a company to run efficiently and effectively, ensuring the main operations can focus on delivering value to customers.