Support Activities

Support activities are the secondary functions within a business that help the primary activities, such as manufacturing or sales, operate smoothly. These include functions like human resources (hiring and training staff), technology development (maintaining systems), procurement (purchasing materials), and infrastructure (company management and administration). While they don't directly produce a product or service, they create the environment and resources necessary for the primary activities to be efficient and effective. Think of support activities as the backbone that ensures the core operations can function well and achieve overall business goals.