Street-Level Bureau

A Street-Level Bureau is a government agency or department that directly interacts with the public and handles everyday services, such as police, fire departments, or social services offices. These bureaus are responsible for implementing policies on the ground, addressing community needs, and managing personnel who work face-to-face with citizens. They act as the frontline, translating high-level regulations into practical actions and ensuring community safety and well-being. Essentially, they serve as the direct link between government policies and the community, playing a critical role in public service delivery.