STAR Procedures

STAR procedures are a structured method used to handle issues or complaints effectively. They involve four steps: Situation (identify and describe the issue), Task (Determine what needs to be done), Action (Implement the solution or response), and Result (Evaluate the outcome). This approach helps organize communication and problem-solving systematically, ensuring all relevant details are addressed and actions are clear. It's commonly used in professional settings to promote consistency, clarity, and accountability when resolving concerns or making improvements.