Socio-Technical Systems Theory

Socio-Technical Systems Theory views organizations as interconnected with both social components (people, teams, culture) and technical components (tools, processes, technology). Success depends on designing and managing these parts together, ensuring they work harmoniously. It emphasizes that optimizing only the technical aspects or only the social aspects is insufficient; instead, effective systems integrate and align them. This approach helps organizations improve performance, adaptability, and employee well-being by recognizing that technical solutions must consider human factors and vice versa.