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Social performance management

Social Performance Management (SPM) is a strategic approach organizations use to measure and improve their social impact. It involves setting clear social goals, tracking progress through specific indicators, and using this information to make informed decisions. SPM helps organizations ensure they're effectively contributing to societal well-being, such as reducing inequality or enhancing community development. By continuously monitoring and adjusting their efforts, organizations can demonstrate accountability and maximize positive social outcomes, aligning their operations with broader social values and expectations.